Third Party Reviews Reviews For Sport Clips Haircuts of Carrollton

Best location considering its super close to my house. Lynette is the best. She listened to what we need for a cut and she got it spot on. She is the best!!!! I Check in online and I think the most I?ve waited was maybe 10 min to get a cut for my son.

At the risk of showing my age, when did Sport Clips decide to devalue and disrespect our time and why? I used to be able to walk in and someone would tell me how long my wait would be give or take 5-10 minutes. Currently I walk in 20 minutes after open on a Sunday. The employee behind the desk asked if I signed in online and I tell them I had not. Then, with only 3 other customers in the lobby (one being seated) and more than 3 stylists visible working, I?m told the wait is 2hrs. Oh, but it could be around 20ish minutes. What am I supposed to do with this information? I have my toddler in tow, and I don?t have even an hour to gamble to wait to maybe start my haircut. I ask if this is how it?s done now; do people walk in and wait 2hrs? I?m told I can sign in in-store and leave and return a little before 2 hrs. My toddler naps, and I cannot do this. I didn?t block 2+ hours for my 20min.-tops haircut. I?m then told by one of the stylists who overheard my questioning that some folks don?t show and the wait could cycle through quickly as they cross off names. This contradiction about broke my brain. I left out of frustration and the knowledge that the people working at this location most likely did not come up with this system. So what happens when I follow the desk employee?s suggestion and sign in and come back in two hours if what the stylist said was true? What am I supposed to do with this information? I could sign in, stay there, and potentially wait my max amount of time available before leaving without a cut because I have to tend to my toddler. Even if I didn?t have my toddler I could sign in, leave, come back in 2 hrs to find my name was already called and I?ll have to wait another non-decipherable estimate of time? How would signing in online be different? I am writing this review because I have experienced this twice over two weekends. The first instance was attempted around 2pm last Saturday. I was told the wait would be 1.5hrs. I didn?t have the time then and figured it was a busy time. So I made my second attempt as close to open today as I could, with the toddler. I will not be making another attempt at any location as I understand all of them would use this system and I value my time. If I do not understand the system properly by all means someone please explain. But I find it hard to swallow being told there?s a 1-2hr wait if it would really be 15-25 minutes. I don?t enjoy this ?game?. EDIT/UPDATE (4 weeks after their response): I took a chance and reached out to the email address provided by the employee below. It has been 2 weeks since my message and I have not received a response. I?m beginning to think the Sport Clips business model/focus is geared toward profiting from our information rather than actually providing a customer service. I feel for the ground floor employees and stylists who no doubt work hard to try to mitigate the nonsense conditions handed down from the detached corporate think tank. Eh, what can you do? Such is life. Be well, stay safe, do your best, relax

I didn't actually go others but the site was amazing